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Beijing, Shanghai, And Rural China: JD.com Delivery Under 20 Hours According To CEO Richard Liu Qiangdong November 13, 2018

 

Richard Liu needed money to pay for medical care for his sick grandmother, coming from a poor family. He didn’t have the money to travel abroad either like most other kids at the venerable Renmin University. He got a four-square meter store selling computer accessories and got good at it so that there were twelve stores. SARS came along, and he didn’t want his staff to be hit because “talking face to face was high risk”. So, he closed the 12 shops, at noodles, and stayed at home. Why not sell online? he thought with his managers.

After comparing the figures, Richard Liu Qiangdong realized that online sales made more sense because it was a better experience for his customers all around. Amazon was not very well known at the time. He had only heard of DangDang at the time: it was number one at the time in China.

Richard Liu Qiangdong grew his company rapidly by not selling counterfeit products and services, so he wanted “new rules” for the market that was more of a white hat experience. Proper receipts and everything. They expanded into mobile phones, and every year they added new products. Today, the company has a market of around 30 billion USD. 160,000 employees currently work for JD.com, and in 2017 they added 30,000 workers.

The biggest market value amongst online Chinese stores is TenCent, then Baidu, then JD.com. “As an ecommerce provider, we want to be number one. We have finance, logistics, and it takes time to be number one.” JD delivers around the world: “New York, London, Paris”, et cetera.

This year the global delivery is not as good as it is in China, where it would only take on average 6 hours. 57% of goods will be delivered within 6 hours, and 97% will be delivered within 20 hours. Not just Beijing and Shanghai, but in rural areas this applies as well.” View Additional Info Here.

 

See Also: https://variety.com/exec/richard-liu/